Hi is a place to chat, meet people and stay in touch, from the age of 13. These rules come down to one idea: respect others the way you'd like to be respected. They add to the Terms of Use.
1Respect comes first
- Be kind. No insults, mockery, harassment, threats or discrimination (origin, religion, gender, orientation, disability, appearance).
- Don't pressure anyone to do something, or to send you a photo or a video. No blackmail. If someone does this to you, it is never your fault: block them, report them to Hi and talk to an adult you trust.
- Don't put anyone down in a message, a photo or a video.
2What is forbidden, everywhere
Hi is not for hiding illegal activity. The following are forbidden:
- any illegal content, in particular child sexual abuse material, glorification of terrorism, incitement to hatred and defamation;
- sexual, violent or shocking content;
- scams, identity theft and fake profiles;
- advertising, cold approaches and spam;
- bots, scripts and any means of getting around the App.
Any illegal content must be reported to Hi.
3Photos, videos and privacy
- You can send photos and short video messages (10 seconds), only in conversations.
- Don't film or photograph anyone without their agreement. Don't send someone's image or voice without them knowing.
- Don't capture the screen, and don't film another phone's screen to keep or share what someone sent you. Hi blocks captures, but no protection is foolproof: it's up to you to respect the other person.
- No internet links: Hi blocks them in conversations to protect you from malicious links. Don't try to get round this block.
- If content was created with artificial intelligence, say so.
- You are responsible for what you send.
4Connections and friends
- A connection is someone you've just crossed paths with. You don't have to talk to them, and they don't have to reply to you.
- You are free to accept or decline a request to become friends. No means no: don't push.
- One person, one account.
5When something isn't right
- Hide: you can hide a message on your phone. It isn't erased, so you can still report it.
- Block: you can block a contact.
- Leave: you can leave a space whenever you like.
- Report to the Administrator: for breaches of the rules of their space, for example advertising.
- Report to Hi: for any illegal or dangerous content. When Hi receives a report, the latest messages in the conversation are set aside to be reviewed by the moderation team.
- Report quickly: messages disappear after 48 hours, and a message that has already been erased can no longer be reviewed.
6Administrators
- A Discussion, a Circle or an Event can have up to 4 Administrators. They set the rules of their space, moderate it and can exclude someone from that space.
- They undertake to report any manifestly illegal behaviour to Hi.
- They do not replace Hi: moderation decisions taken in a space are theirs.
7If the rules are not followed
- Your Trend score goes down. It rewards respect and participation, and can limit your access to certain features.
- An Administrator can exclude you from their space.
- Hi can suspend your account, permanently in serious cases.
- In the event of a serious criminal offence, reported content may be passed to the authorities, only on a formal legal request.
8Your age
Hi is reserved for people aged 13 or over. If you are under 13, you cannot use Hi.